Policies - AvisBag.com

Produce Packaging, Retail Packaging & Merchandising Experts

Call 1-800-815-5282 or  

Member Benefits

Register Now:

Earn discounts on future orders (VIP)Members-only specials!

Order history/statuses. Re-orders. Submit reviews for discounts!

Earn $25: Recomend A Friend program

Easy ordering: Remember cart/recent items. Address book.

*Look out for a confirmation email from us!

Fair & Free!

Our pledge to you: We only charge fair shipping fees. You can rest assured because we only charge you our cost.

Plus:

  Select items shipping free here.

    This section contains valuable information about AvisBag's policies and practices.

    Cancellations

    All cancellations on non-stock items are subject to a 20% charge. This will be in addition to any expenses or charges related to the cancelled order.

    Typical expenses that cannot be refunded include (but are not limited to):

    1. Custom artwork fee
    2. Plate charges
    3. Off site production costs

    Minimum Order

    We have done away with our minimum order amount! However, we can offer wholesale prices on larger quantity price-breaks. Doesn't apply to certain products/custom orders.

    As a provider of high quality packaging products to retail stores, produce markets, farm stands and growers, AvisBag.com deals in large volumes on a daily basis. In order to keep our costs down and offer the best available prices to our clients, we have implemented a minimum order of $49.00. Orders smaller than that will be taken manually over the phone for an additional processing fee of $10.00.

    Privacy

    Privacy Statement

     

    AvisBag.com, has created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the AvisBag.com, website.

     

    AvisBag.com, collects information for various purposes. The information collected is used to market and improve the services we offer, to improve our website content and to contact customers or vendors with service updates, technical updates, or for other marketing purposes. If you have questions or concerns regarding this statement, you should contact AvisBag.com, by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 800.815.5282.

     

    IP Address and Cookies

     

    We use your IP address to help diagnose technical problems and to administer our website. Our site also uses cookies to help us recognize returning customers and better administrate the repeat functionality of our website.

     

    Information Collection

     

    During the registration process, AvisBag.com, requires users to give us contact information via a customer registration form. We then use a customer's email address to send out customer access information. The customer's contact information is also used for account purposes such as address verification and confirmation of orders/shipments tendered with AvisBag.com. We also contact customers for the purposes of notifying them of service updates and explanation of services. Users may opt-out of receiving service updates, as explained in the "choice/opt-out" section below.

     

    During the order administration process, AvisBag.com, requests shipment information from the user in order to process their order. This information includes shipping and receiving addresses, email address, and billing information. AvisBag.com, utilizes this information to generate an electronic purchase order/invoice with the customer and shipping company to deliver the ordered goods. All of this information is required in order to correctly process an order request.

     

    AvisBag.com, allows the user to create an address book to simplify and speed up the shipment process. AvisBag.com, may contact a stored address of a user if a shipment tendered by a user cannot be delivered.

     

    Read more: Privacy

    Requesting Samples

    Samples

    Please register an account with us before requesting a sample. Then click on the "Ask a question about this product" link to send your request, as shown below.

     

    We will ship any three bag samples that fits in a 9 x 12 envelop for free. A $5.00 charge + shipping and handling will apply on any request that will not fit in the envelope. 

    We will credit your account the fee once an order is placed with us within 30 days of shipping (samples will be shipped by FedEx or USPS only). Call our sales department or please submit your request online, from the specific product's page.

     

    Returns

    --- No Hassle! UP TO 30 DAYS FOR RETURNS FOR CREDIT/EXCHANGE ---

    All returned products must have a Return Merchandise Authorization Number(RMA#). Products that are returned without an RMA# will NOT be credited to your account. This applies to refused packages, please call us first. Promotional discounts applied at time of order are not refundable.

    The Return Process:

    1. Contact AvisBag.com within 30 days of receipt of unused product and request an RMA# for either credit, exchange, or refund. To request a refund (minus shipping if it's not due to our error, see #5 below), the RMA# must be issued within 15 days of original invoice date.
    2. All packages must be sent to AvisBag.com in original box or double boxed via prepaid freight with a copy of the invoice.
    3. All merchandise must be returned in original packaging in resellable condition, including all parts, accessories and manuals.
    4. Returned merchandise which is found to be without defect will be processed with 15% restocking fee. If product is not resellable (doesn't apply to defects in manufacturing)it is subject to a processing fee of up to 30% of the purchase price.
    5. Shipping fees are non-refundable, unless the return was initiated due to an error of our own (mis-shipped, wrong product, defective product).

    **Attention**

    WE DO NOT SHIP OUTSIDE OF 50 US STATES AND CANADA. IF YOU NEED TO EXPORT ITEMS YOU MUST ARRANGE IT YOURSELF. WE WILL SHIP AS FAR AS A US PORT WHERE YOU CAN ARRANGE AIR OR OCEAN FREIGHT FROM THERE.

    YOU EITHER TAKE OUR DELIVERY METHODS, PAYABLE TO US OR PICK-UP YOUR OWN ITEMS. WE WILL NOT ARRANGE FOR OR PAY A THIRD PARTY.

    Member Benefits

    Register Now:

    Earn discounts on future orders (VIP)Members-only specials!

    Order history/statuses. Re-orders. Submit reviews for discounts!

    Earn $25: Recomend A Friend program

    Easy ordering: Remember cart/recent items. Address book.

    *Look out for a confirmation email from us!

    Fair & Free!

    Our pledge to you: We only charge fair shipping fees. You can rest assured because we only charge you our cost.

    Plus:

      Select items shipping free here.

    Family owned business on Long Island, New York for 30 years!! 

    Shop our large inventory of packaging products and styles. We cater to the agricultural, food service industry, and small business owners, and pledge top-notch customer service with integrity. Click the menu to start shopping; in-stock items ship fast! We sell packaging at retail and large quantity wholesale prices.

    Our Location:

    54 Old Dock Rd. Suite A 

    Yaphank, NY 11980

    We can custom print your logo, company name, or product information on almost everything we offer (custom printed twist ties, custom printed tags, and hot-stamped pie boxes and custom cartons). Design Your Own small businesses materials at our print shop.

     Custom printed small business supplies: Labels, envelopes, tags, cards, forms, calendars, and promotional items.

     Customer Support

    Hours:  7:30AM-7:30PM EST Mon thru Thurs, 7:30AM-5PM EST Fri 

    Call us at 1-800-815-5282 

    Or Call Local: 631-775-9519

    Sat -Sun: Email Support 
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