Policies - AvisBag.com http://www.avisbag.com/shoppolicies.html Wed, 15 Aug 2018 10:39:32 -0400 Joomla! - Open Source Content Management en-gb Cancellations http://www.avisbag.com/shoppolicies/3-cancellations.html http://www.avisbag.com/shoppolicies/3-cancellations.html

All cancellations on non-stock items are subject to a 20% charge. This will be in addition to any expenses or charges related to the cancelled order.

Typical expenses that cannot be refunded include (but are not limited to):

  1. Custom artwork fee
  2. Plate charges
  3. Off site production costs
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admin1@avisbag.com (Administrator) Policies Fri, 18 Jul 2014 20:31:55 -0400
Minimum Order http://www.avisbag.com/shoppolicies/2-minimum-order.html http://www.avisbag.com/shoppolicies/2-minimum-order.html

We have done away with our minimum order amount! However, we can offer wholesale prices on larger quantity price-breaks. Doesn't apply to certain products/custom orders.

As a provider of high quality packaging products to retail stores, produce markets, farm stands and growers, AvisBag.com deals in large volumes on a daily basis. In order to keep our costs down and offer the best available prices to our clients, we have implemented a minimum order of $49.00. Orders smaller than that will be taken manually over the phone for an additional processing fee of $10.00.

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admin1@avisbag.com (Administrator) Policies Fri, 18 Jul 2014 20:30:59 -0400
Privacy http://www.avisbag.com/shoppolicies/4-privacy.html http://www.avisbag.com/shoppolicies/4-privacy.html

Privacy Statement

 

AvisBag.com, has created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the AvisBag.com, website.

 

AvisBag.com, collects information for various purposes. The information collected is used to market and improve the services we offer, to improve our website content and to contact customers or vendors with service updates, technical updates, or for other marketing purposes. If you have questions or concerns regarding this statement, you should contact AvisBag.com, by email at privacy@AvisBag.com or by phone at 800.815.5282.

 

IP Address and Cookies

 

We use your IP address to help diagnose technical problems and to administer our website. Our site also uses cookies to help us recognize returning customers and better administrate the repeat functionality of our website.

 

Information Collection

 

During the registration process, AvisBag.com, requires users to give us contact information via a customer registration form. We then use a customer's email address to send out customer access information. The customer's contact information is also used for account purposes such as address verification and confirmation of orders/shipments tendered with AvisBag.com. We also contact customers for the purposes of notifying them of service updates and explanation of services. Users may opt-out of receiving service updates, as explained in the "choice/opt-out" section below.

 

During the order administration process, AvisBag.com, requests shipment information from the user in order to process their order. This information includes shipping and receiving addresses, email address, and billing information. AvisBag.com, utilizes this information to generate an electronic purchase order/invoice with the customer and shipping company to deliver the ordered goods. All of this information is required in order to correctly process an order request.

 

AvisBag.com, allows the user to create an address book to simplify and speed up the shipment process. AvisBag.com, may contact a stored address of a user if a shipment tendered by a user cannot be delivered.

 

Read More...

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admin1@avisbag.com (Administrator) Policies Fri, 18 Jul 2014 20:34:03 -0400
Requesting Samples http://www.avisbag.com/shoppolicies/35-requesting-samples.html http://www.avisbag.com/shoppolicies/35-requesting-samples.html

Samples

Please register an account with us before requesting a sample. Then click on the "Ask a question about this product" link to send your request, as shown below.

 

We will ship any three bag samples that fits in a 9 x 12 envelop for free. A $5.00 charge + shipping and handling will apply on any request that will not fit in the envelope. 

We will credit your account the fee once an order is placed with us within 30 days of shipping (samples will be shipped by FedEx or USPS only). Call our sales department or please submit your request online, from the specific product's page.

 

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admin1@avisbag.com (Administrator) Policies Fri, 19 Sep 2014 20:27:59 -0400
Returns http://www.avisbag.com/shoppolicies/5-returns.html http://www.avisbag.com/shoppolicies/5-returns.html

--- No Hassle! UP TO 30 DAYS FOR RETURNS FOR CREDIT/EXCHANGE ---

All returned products must have a Return Merchandise Authorization Number(RMA#). Products that are returned without an RMA# will NOT be credited to your account. This applies to refused packages, please call us first. Promotional discounts applied at time of order are not refundable.

The Return Process:

  1. Contact AvisBag.com within 30 days of receipt of unused product and request an RMA# for either credit, exchange, or refund. To request a refund (minus shipping if it's not due to our error, see #5 below), the RMA# must be issued within 15 days of original invoice date.
  2. All packages must be sent to AvisBag.com in original box or double boxed via prepaid freight with a copy of the invoice.
  3. All merchandise must be returned in original packaging in resellable condition, including all parts, accessories and manuals.
  4. Returned merchandise which is found to be without defect will be processed with 15% restocking fee. If product is not resellable (doesn't apply to defects in manufacturing)it is subject to a processing fee of up to 30% of the purchase price.
  5. Shipping fees are non-refundable, unless the return was initiated due to an error of our own (mis-shipped, wrong product, defective product).

**Attention**

WE DO NOT SHIP OUTSIDE OF 50 US STATES AND CANADA. IF YOU NEED TO EXPORT ITEMS YOU MUST ARRANGE IT YOURSELF. WE WILL SHIP AS FAR AS A US PORT WHERE YOU CAN ARRANGE AIR OR OCEAN FREIGHT FROM THERE.

YOU EITHER TAKE OUR DELIVERY METHODS, PAYABLE TO US OR PICK-UP YOUR OWN ITEMS. WE WILL NOT ARRANGE FOR OR PAY A THIRD PARTY.

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admin1@avisbag.com (Administrator) Policies Fri, 18 Jul 2014 20:41:56 -0400
Standard Shipping http://www.avisbag.com/shoppolicies/6-standard-shipping.html http://www.avisbag.com/shoppolicies/6-standard-shipping.html

Most in-stock items ship within 24-48 hours, Monday-Friday. Call to verify if you have a deadline.

Please see specific product availability for estimated expedition time.

**Attention**

WE DO NOT SHIP OUTSIDE OF 50 US STATES AND CANADA. IF YOU NEED TO EXPORT ITEMS YOU MUST ARRANGE IT YOURSELF. WE WILL SHIP AS FAR AS A U.S. PORT WHERE YOU CAN ARRANGE AIR OR OCEAN FREIGHT FROM THERE.

YOU EITHER USE OUR DELIVERY METHODS, PAYABLE TO US, OR PICK-UP YOUR OWN ITEMS. WE WILL NOT ARRANGE FOR OR PAY A THIRD PARTY SHIPPING SERVICE.

Out-of-stock items (Back-orders) may take up to 14 business days to reach the customer. Please call us if you have a deadline.

Expedited shipping only guaranteed to ship the same day if the order is placed before 1pm EST Monday - Friday and verified to be in-stock, otherwise it will be shipping the following business day.

Shipments will be made via UPS or FedEx at our discretion when your order meets the carrier's requirements. We will choose the best method for products that are beyond the range of UPS and FedEx guidelines. For large orders that exceed UPS and FedEx standard shipping methods, we will use FedEx Freight or our local L.T.L. carrier. All shipping charges will be invoiced as "Shipping and Handling." All claims or damages must be reported to us/carrier within 24 hours of receipt of the package. All shortages must be reported to us within 48 hours of receipt of goods.

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admin1@avisbag.com (Administrator) Policies Fri, 18 Jul 2014 20:47:05 -0400
Terms of Sale http://www.avisbag.com/shoppolicies/38-terms-of-sale.html http://www.avisbag.com/shoppolicies/38-terms-of-sale.html

I. Conclusion of contract or sales agreement

 

1.

No offer appearing on our websites or in our E-Commerce-Shop constitutes an offer in the legal sense, but only a non-binding invitation to the customer to make an offer to enter into a contractual agreement. The offers appearing on our websites and in our E-Commerce-Shop are non-binding. We reserve the right to make technical changes or alterations to form, color and/or weight within reasonable limits.

 

2.

An offer from a customer to acquire a product from one of our websites or from our E-Commerce-Shop – i.e. to place an order – is effected by e-mail or by activating the “Send” button in the E-Commerce-Shop. Placing an order represents a binding declaration on the part of the customer of their intention to buy the ordered product.

 

3.

We will confirm the receipt of orders sent to us electronically, as soon as these have been noted by us. However, we are not obliged to issue such confirmation. A confirmation of the receipt of an order does not represent a binding acceptance of a customer’s order. The confirmation of receipt of an order may be issued in conjunction with the declaration of the acceptance of an order.

 

4.

A declaration of acceptance by us is always subject to our own delivery capability, which in turn is conditional on the maintenance of correct and timely deliveries by our suppliers.

 

5.

We are entitled to cancel the sales agreement should any supply problem occur – for example due to a failure of supply occurring after the conclusion of a sales agreement; strikes etc. Any payment already advanced by the customer will be refunded. However, the company accepts no further liabilities in respect of the customer.

 

6.

In all cases we undertake to inform the customer without delay of any inability to complete the service agreement.

 

7.

Should we discover that an error of any kind – for example an incorrect product description, an incorrect price or incorrect information relating to product availability – has found its way onto one of our websites or into the E-Commerce-Shop, we will inform the customer immediately and supply the correct information. The customer may then re-confirm his/her order based on the amended information.

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admin1@avisbag.com (Administrator) Policies Mon, 23 Feb 2015 19:09:57 -0500